How can I remove, or block access to, a user in the CareCircle from our Account?
To remove a Carer from your account, login to the site and select the 'Team' icon from the top menu. Here, you will see a list of Carers who currently have access to the account.
Remove a Carer by:
1. Clicking the ‘3 dots’ icon in the top right corner of the Carers frame
2. Clicking ‘Delete’.
This will delete the Carer from your CareCircle and block them from accessing your account again.
Related Articles
Who can access my account on YooToo?
There are 4 different groups of Users on YooToo. 1) Account Holder The Account Holder is the original member of the CareCircle - the individual who first registered, set up their Cared for Person, and invited their family and close friends to create ...
How do I add an appointment or event?
In YooToo, you can add appointments (for example, a doctor’s appointment) or events (for example, a visit or family celebration). When you’re in the Feed section of the app: 1. Click the green + button in the centre of the page 2. 'Post' will ...
How do I invite people to my circle?
If you didn't do it upon registration, you can invite people by clicking ‘Team’ from the top menu. 1. Select ‘New Invite’ which this brings you to a page where you can invite multiple people at a time 2. For each person you want to add, you will ...
How can I unsubscribe/remove my data?
Please view our full Privacy Policy here: https://app.yootoo.io/privacy If you want us to delete your YooToo user account then please email us at support@ember.ltd and we will delete it within 14 days. You may also submit a ticket to us to cancel ...
How do I add a task or something to do?
When you’re in the ‘Feed’ section of the app: 1. Click the Green + button in the centre of the page 2. ‘Post’ will automatically be selected as the first action so you will want to click on the ‘Task’ option 3. You will then be able to add in the ...